Risk management isn't just for specialists - it's everyone's responsibility. Whether you're in Finance, IT, HR, Operations, or any department, understanding and managing risks protects our organization, our jobs, and over 1 million pension members who trust us. This knowledge empowers you to make better decisions every day.
Understanding risks isn't optional - it's essential for protecting our future
Unmanaged risks can lead to organizational failures, job losses, and reputational damage. By identifying and managing risks in your area, you protect not just the organization, but your own career and future.
Risk knowledge helps you think ahead, spot problems early, and make informed choices. Whether approving a transaction or implementing a process, understanding risks makes you more effective at your job.
Over 1 million Zambians trust NAPSA with their retirement savings. Every decision you make affects their future. Risk awareness ensures we honor that trust and protect what they've worked for.
Risk management skills are valuable everywhere. Learning to identify, assess, and mitigate risks makes you more valuable to NAPSA and enhances your professional capabilities.
Fraud, cyberattacks, investment losses, regulatory penalties - these don't happen overnight. They start small. Your awareness and early reporting can prevent major losses and protect NAPSA's reputation.
Employees who understand risks become champions of good governance. You can influence better practices in your department, mentor colleagues, and help build a risk-aware culture across NAPSA.
We've simplified risk management so you can focus on what matters - protecting NAPSA
Real-time insights for Board of Trustees, Investment Committee, Audit Committee, and Senior Management with live risk heat maps and KRI monitoring.
8 specialized reports including Board Quarterly Reports, Compliance Dashboards, and Cyber Security Summaries with PDF/Excel export.
Streamlined Risk & Control Self-Assessment with automated workflows, delegation, and intelligent questionnaires for all departments.
14+ Key Risk Indicators with threshold monitoring, trend analysis, and automated alerts for Investment, Operational, and Cyber risks.
Comprehensive incident and loss event management with financial impact analysis and regulatory reporting capabilities. Available as an optional add-on module.
LearnApp for a Secure NAPSA: Comprehensive training on risk management, cybersecurity awareness, fraud prevention, and compliance. Track learning journeys, monitor progress, and build a security-conscious workforce. Available as an optional add-on module.
Bank-grade security with JWT authentication, 2FA, role-based access control (RBAC), and complete audit trails for all actions.
ISO 31000, COSO ERM, and National Pension Scheme Act compliance tracking with automated regulatory reporting and policy management. Available as an optional add-on module.
Hierarchical risk management from Executive to Directorate, Department, Unit, and Station levels with automated consolidation.
Real-time alerts via email and SMS for KRI breaches, high-risk incidents, and upcoming assessment deadlines with intelligent routing.
Generate professional reports with risk heat maps, trend analysis, and executive summaries. Export to PDF and Excel with custom branding.
Core includes: Email, SMS alerts, basic Oracle ERP. Add-on includes: AD/SSO, advanced Oracle ERP (financial), ZRA/PACRA government systems, external risk data feeds, and premium notification channels. Advanced integrations available at additional cost.
Invest in yourself - our optional Learning Module turns every employee into a risk expert through structured training that fits your schedule
Role-based learning journeys for all NAPSA staff: Risk Officers, Compliance Teams, IT Security, Management, and General Staff. Progressive courses from basics to advanced risk management.
Mandatory cybersecurity courses covering phishing prevention, password security, data protection, social engineering, and incident reporting. Monthly security bulletins and threat updates.
Real-time tracking of learning completion rates, quiz scores, certification status, and training compliance across all departments and branches. Automated reminders for pending courses.
Regular quizzes, practical scenarios, and knowledge checks to validate learning outcomes. Performance analytics to identify knowledge gaps and training needs.
Earn certificates upon course completion, badges for achievements, and leaderboards to motivate continuous learning. Track professional development milestones.
Comprehensive reports on training effectiveness, departmental compliance, knowledge retention, and ROI. Executive dashboards showing organization-wide learning metrics.
14 Core modules included in your system + 5 optional add-ons for enhanced functionality
This system doesn't just manage risks - it builds your knowledge and empowers you to excel
Learn: How the National Pension Scheme Act No. 40 of 1996 affects your daily work. Achieve: Confidence in making compliant decisions without constant supervision. The system teaches you the "why" behind regulations.
Learn: How market risks, portfolio performance, and investment decisions impact our members. Achieve: The ability to spot warning signs early and contribute to protecting K50+ billion in member funds.
Learn: How fraud, cyber threats, and data breaches happen - and how to prevent them. Achieve: The knowledge to protect 1 million+ members' personal and financial data in your daily activities.
Learn: What the Board and executives need to make strategic decisions. Achieve: The ability to prepare professional reports and contribute meaningfully to organizational governance.
Learn: Root cause analysis, treatment planning, and continuous improvement methodologies. Achieve: The skill to not just identify problems, but design effective solutions that last.
Learn: How risks in one department affect the entire organization. Achieve: A holistic perspective that makes you valuable for leadership roles and cross-functional projects.
We protect your work and our members' sensitive data with bank-grade security controls. Here's how we keep everything safe:
Mandatory 2FA for privileged accounts with TOTP and SMS verification options
Secure token-based authentication with automatic session expiration and renewal
Granular permission control with complete audit logging of all system activities
End-to-end HTTPS encryption with Let's Encrypt certificates and HSTS enabled
Password encryption, secure file storage, and compliance with data protection regulations
ISO 31000, COSO ERM, and National Pension Scheme Act (Cap. 256) compliance with automated tracking
Knowledge is power - get instant alerts and real-time insights that help you act before small problems become big disasters
Real-time visualization of all active risks, incidents, and control effectiveness. Heat maps update automatically as risk assessments are completed across departments.
Instant notifications when Key Risk Indicators exceed thresholds. Automated escalation to management with SMS and email alerts for critical breaches.
Monitor treatment implementation progress, control testing results, and compliance rates in real-time. Track trending risks and emerging threats.
Complete audit trail of all user actions, risk updates, and system changes. Real-time monitoring of login attempts, permission changes, and data exports.
Automated detection of risk patterns, seasonal variations, and emerging threats. Predictive analytics for proactive risk mitigation.
Track regulatory compliance in real-time, monitor policy adherence, and receive alerts for upcoming deadlines and required actions.
Don't wait for a crisis to learn about risks. Every day you use this system, you become more skilled, more valuable, and more capable of protecting NAPSA and our members. Join your colleagues who are already making a difference through risk awareness.
💡 Remember: The best time to learn risk management was yesterday. The second best time is now.